CX-Booster: KI and GPT Download now (Ger)
Trend-topic: Experience management with artificial intelligence
How to use AI as a success factor for your experience management
The importance of artificial intelligence (AI) is undeniable today. In our latest article, Samuel Wenserit, Product Owner and AI expert, talks about the benefits and diverse applications of AI in customer experience management.
Increase customer satisfaction with moveXM
With our software platform, you can not only measure customer satisfaction, but actively manage it. Prevent customer churn by efficiently solving every customer problem.
The result: higher growth and more turnover through satisfied customers.
Become a CX professional with our entertaining webinars
Find out more about the ROI of Customer Experience Management and moveXM. Let our CX experts show you what is important for a successful CX programme.
This is what our customers achieve with moveXM
- +38% Customer Satisfaction
- +29% Recommendation rate
- +100Mio. Customer feedbacks
- 2.1Mio. Deescalations
- +54% Positive sentiments
Safety and quality guaranteed
- HOSTED & MADE IN GERMANY
- DATA STORAGE IN GERMANY
- CERTIFIED DATA SECURITY ISO 27001
- CERTIFIED QUALITY MANAGEMENT ISO 9001:2015
Don't lose any more customers
Customer satisfaction is measurable, controllable and with moveXM a solvable challenge.
No matter how big a company is, no matter what industry it operates in: the challenge of "improving customer satisfaction" has always been one of the biggest. And it is increasing massively in times of social media and Google reviews, real-time communication and rising expectations. With every dissatisfied customer, a company loses sales, advocates, potential new customers and profitability.
Learn how to solve this challenge in the video (German)!