Guarantee business success through satisfied customers

All industries. One platform.

moveXM is the CX platform for all companies that want to increase customer satisfaction. From medium-sized companies to large corporations, leading brands rely on moveXM.

From customer satisfaction surveys to market research and customer experience management: take advantage of moveXM's technology and know-how from 30 years of experience.

Success stories

What our customer have to say

We want to ensure customer satisfaction and adapt our products to our customer needs. Therefore, it is fundamental to regularly ask for feedback. Systematically, at all touchpoints of the complex customer journey.

Wolfgang Wallesch
Managing Director / CEO, HAHN Kunststoffe GmbH

We are aware of the importance of customer feedback and loyalty, especially when it comes to the challenges in the retail sector. We highly value the benefits of a modern, technological solution for managing CX.

Oliver Barth
Managing Director / CEO, Michael Marquardt GmbH & Co. KG

Customer opinions are invaluable to us and help us to identify touchpoints where is room for improvement. We have chosen a holistic CXM platform to offer the best possible experience.

Sabine Junker
Head of Reader Market, Westdeutsche Zeitung GmbH & Co. KG

With moveXM, we have found the perfect CXM platform and a reliable partner who meets our requirements and shares our values. The first fruits of our work in the CX area are already measurable.

Markus Mierzwa, Ph.D.
Head of Client Management (acting), Mewa Textil-Service

Modern technology in customer experience management is not only indispensable, but also a smart investment. It pays off, both through increased customer satisfaction and optimized workflows.

Björn Bauschus
Head of Client Management, Provinzial Group

We want to be best informed as possible about the wishes and needs of our employees. moveXM, as experience software, can help to cover these requirements through digital and anonymous employee surveys.

Thorsten Schumacher
Managing Director / CEO LANG Company Group

Insurance

15% higher NPS and 25% less negative feedback at Provinzial Group

Find out how the Provinzial Group uses the CXM software moveXM to improve customer satisfaction, recommendations and customer loyalty across all divisions and touchpoints.

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Automotive

Continuous improvement in customer experience for more than 25 years

Over the past two decades, the BMW Group and moveXM have built a strong relationship and revolutionized CX management: How the BMW Group uses the closed-loop approach.

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SME

Customer focus and sound data lead to long-standing customer relationships at Mewa

Mewa, one of Europe's leading family-owned textile management companies, has been successfully using the moveXM customer experience management platform since 2021.

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SME

HAHN Kunststoffe sets new and innovative standards with customer feedback

The moveXM CX management platform has been in use at HAHN Kunststoffe GmbH since January 2024, with the purpose to offer its customers and partners - from various industries and with a wide range of applications - the best possible experience.

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Retail

Marquardt Küchen increases customer satisfaction with moveXM

Marquardt Küchen has been successfully using the moveXM customer experience management platform since 2023 and ensures satisfied customers.

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Media

How Westdeutsche Zeitung successfully combines tradition with digital expertise

The moveXM customer experience management platform has been in use at Westdeutsche Zeitung since 2023 to offer subscribers the best possible experience.

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