moveXM and the US training provider CX University (CXU) have developed an accredited e-learning program that covers all core CX competencies and certifies you as a CX Management Professional.
Teaching CX fundamentals knowledge to individuals and businesses - accredited online courses that are recognized by your university.
After successfully completing the training with a final test, you will receive a certificate as "CX Management Professional", which you can add to your CV.
Each module takes 2 to 3 hours: About 14 hours in total of learning material in text and video formats with practical examples and interactive tasks.
For only 395,- Euro you get 6 months access to the online courses after your registration and can complete them flexibly at your own pace.
In times of highly competitive global markets, customer experience has become THE strategic competitive advantage. The tasks of CX managers are multifaceted, and they have the central role of structurally anchoring customer experience in their company. By making CX a priority, companies can influence customer retention and satisfaction.
CX University (CXU) is an authorized training provider for online education courses from Philadelphia (USA) and has the mission to promote the development of CX experts worldwide. Based on the specific requirements, an accredited training program was developed that covers and certifies all core CX competencies.
The online courses are designed for anyone who takes responsibility for a company's CX program and is focused on building an excellent customer experience, or who individually wants to drive their personal and professional career as a CX expert.
Around 12-14 hours of material - divided into six learning modules of two to three hours each, filled with texts, videos, practical examples and interactive tasks - ensure that beginners from various industries are taught CX knowledge and are able to use it immediately.
You would like to implement CX permanently in your company and train several employees (>10) or entire departments? Contact us for an individual offer!
Flexible and interactive
Lauren Giorgiadis, MWR CyberSec
CXU's online courses have given me the CX knowledge that I need in my role. Thanks to flexible self-management and varied assignments, the courses are easy to complete - despite a busy schedule.
Focus on customer centricity
Yuka Danno, Konica Minolta
Thanks to the CXU courses, we have been able to develop a Customer Centric strategy that is tailored to our needs. We are very confident that this will help us to improve the customer centricity of our company worldwide.
CX Guide
Nancy Mpiere, UBA Congo
CXU's courses have given me a 360-view across the disciplines of customer experience. The training courses are a compass on the path to outstanding customer experience. I can absolutely recommend them.
"Companies must align themselves with the needs and expectations of their customers and optimize experiences at all touchpoints along the customer journey.
That's why we're super excited to expand our existing offerings with accredited online training and certification through our valuable partnership with CX University."
Barbara D'Emilio, CCO & Partner | moveXM
"The range of tasks performed by CX managers is multifaceted. Unfortunately, there are hardly any specific training programs for this comparatively young profession.
We took this as an opportunity to develop a training program that teaches and certifies the core competencies needed."
Mohamed Latib PhD, Founder & CEO | CX University
The online courses of the CX Management Professional Program (CXMP) are suitable for anyone with responsibility for a company's CX program. If you are focused on building an excellent customer experience, or if you want to develop individually in your personal and professional career as a CX expert, the CXMP is the right program for you.
You would like to train several employees (>10) or entire departments? Contact us for an individual offer by using the form below.
Six learning modules - each lasting two to three hours and using texts, videos, practical examples, as well as interactive tasks - ensure that beginners in various industries are taught basic CX knowledge and are able to use it immediately. In total, the six modules contain around 12-14 hours of material.
All courses are delivered online through CX University's eLearning portal. It is easy to use and you have the flexibility to complete the courses at your own pace. After you register, you will have 6 months access to the online courses.
Once you register, you will have access to the online courses for 6 months. This is plenty of time to flexibly complete the courses at your own pace. In total, the six modules contain around 12-14 hours of material. We assume that spending two hours per week on your course will be sufficient.
You can pay directly online by credit card. For individual company offers, we will send you an invoice with our bank details, so that you can make a bank transfer.
Join over thousands of satisfied graduates worldwide and take your company's customer experience to the next level with our certified CX Management Professional Program!