GDPR compliant and secure
AI efficiency boost for your teams
Save time with Aiden. Aiden is the AI assistant from moveXM. It analyzes data for you, creates summaries of open comments and optimizes customer communication.
Aiden is your analyst
Summarize data in record time
- Analyze thousands of open text comments in seconds with the help of moveXMs Aiden
- Have Aiden compile the most important insights from customer feedback at the simple touch of a button
- Use Aiden in combination with numerous deep-dive filters to get an even more detailed picture of your customer experience
Aiden is your Advisor
Receive automated action recommendations
- Benefit from concrete recommendations for action that Aiden tailors to your individual use case
- Generate improvement suggestions for positive feedback to further strengthen your success factors
- Use Aidens knowledge as a source of ideas to solve challenges efficiently and effectively
Aiden is your assistant
Take the pressure off customer service
- Aiden generates personalized emails in seconds in response to customer requests
- Individual recommendations for action for your agents ensure quick and smooth problem resolution
- All of Aidens input is tailored to your companies industry
Our focus is on security and data protection
- GDPR-compliant Implementation
- Server location Within the EU
- No training of AI with customer data
- Data security certified According to ISO 27001
The use of AI raises many well-founded concerns. That is why we have developed the moveXM Assistant in such a way that security and data protection always take center stage.
- State-of-the-art prompt engineering reduces hallucinations
- Use of current and proven AI models for optimal quality
- Reliable anonymization of personal information through a combination of technical and organizational measures
Data protection compliant and secure
Use AI for more efficiency
