IAA 2025: The Future of Mobility on Display in Munich

Automotive industry

IAA 2025: The Future of Mobility on Display in Munich

Barbara D’Emilio, Chief Customer Officer | Enterprise Accounts Automotive at moveXM, shares her take on IAA 2025: "Mobility is becoming more experiential, more sustainable, and more connected. Customer Experience is the key to turning innovation

Learn more

Company news

moveXM realigns management structure - for greater customer proximity, impact and future viability

Our world is changing. Expectations of technology, speed and partnership-based collaboration are increasing. At moveXM, we are actively embracing these changes - and have reorganized our corporate management: clearer, more integrated and

Learn more

Customer Journey Management

5 methods to decode the "black box" customer journey

In the dynamic environment of customer experience, comprehensively analysing the customer journey is crucial to understanding the needs, wishes and expectations of customers. From traditional approaches such as customer surveys and A/B tests to the

Read article

Press Release

German CXM Software Provider moveXM Announces Further Expansion of the German-Dutch Group

moveXM, a pioneering SaaS provider for Customer Experience Management (CXM), announces the strategic acquisition of inceptivize BV. inceptivize is one of the leading Dutch SaaS providers for Customer Experience Measurement, specializing in customer

Read Press Release

Press release

Acquisition of two Dutch pioneers in the areas of reputation and review management

moveXM announces the strategic acquisition of two leading Dutch SaaS companies in the field of feedback and reputation management: Feeddex BV and 5-Star Specialist BV.

Read press release

How the CX Industry embraced Customer Care

In the late 1990s, the customer experience (CX) industry was stuck in a rut. Standard procedures were making the feedback experience frustrating for customers and wasting opportunities. But in the year 2000, we created a new approach to CX, one that

Read article