Learn more in our
Learn more in our
moveXM as a Qualtrics alternative – for customer-centric companies in the DACH region
Effective Customer Experience Management with 100% European data privacy and personal support – without the complexity of a US enterprise solution.
You need 100% GDPR compliance with exclusive data storage in Germany.
You need 100% GDPR compliance with exclusive data storage in Germany.
you are looking for an intuitive platform that is productive without months of training.
you are looking for an intuitive platform that is productive without months of training.
you value personal expert support and industry experience (automotive, insurance).
you value personal expert support and industry experience (automotive, insurance).
Qualtrics
is ideal when...
you need a global enterprise solution with maximum feature depth.
you need a global enterprise solution with maximum feature depth.
your team is already comprehensively trained in Qualtrics and uses complex multi-suite setups.
your team is already comprehensively trained in Qualtrics and uses complex multi-suite setups.
You primarily operate in the US market and FedRAMP compliance is mandatory.
You primarily operate in the US market and FedRAMP compliance is mandatory.
moveXM and Qualtrics
compared
Data storage
Usability
Support & Service
Certifications
Exclusively European data centers (DE & NL)
Data storage
Intuitive interface; focus on fast results without mandatory consulting.
Usability
Personal contact, Hyper Care, and CX experts included.
Support & Service
ISO 27001, ISO 9001, and TISAX (automotive standard).
Certifications
Qualtrics
Globally distributed, no guarantee of German server locations.
Data storage
Powerful, but with a very steep learning curve (most common criticism in G2 reviews)
Usability
Highly dependent on the contract; smaller tiers often report slow response times.
Support & Service
High additional costs for professional services and user seats.
Certifications
Why companies in the German automotive industry in particular choose moveXM
Automotive DNA instead of generic software
Instead of struggling with a standard platform that can only with difficulty map the hierarchies between OEM, importer, region, and dealer, moveXM draws on over 30 years of experience in CXM programs of leading automotive manufacturers.
Automotive DNA instead of generic software
Instead of struggling with a standard platform that can only with difficulty map the hierarchies between OEM, importer, region, and dealer, moveXM draws on over 30 years of experience in CXM programs of leading automotive manufacturers.
Automotive DNA instead of generic software
Instead of struggling with a standard platform that can only with difficulty map the hierarchies between OEM, importer, region, and dealer, moveXM draws on over 30 years of experience in CXM programs of leading automotive manufacturers.
Automotive DNA instead of generic software
Instead of struggling with a standard platform that can only with difficulty map the hierarchies between OEM, importer, region, and dealer, moveXM draws on over 30 years of experience in CXM programs of leading automotive manufacturers.
CX from a single source: End-to-end partnership instead of anonymous software
Instead of merely purchasing a software license and having to hire expensive third-party consultants for the strategy, moveXM combines technology, consulting, and support in an integrated approach.
CX from a single source: End-to-end partnership instead of anonymous software
Instead of merely purchasing a software license and having to hire expensive third-party consultants for the strategy, moveXM combines technology, consulting, and support in an integrated approach.
CX from a single source: End-to-end partnership instead of anonymous software
Instead of merely purchasing a software license and having to hire expensive third-party consultants for the strategy, moveXM combines technology, consulting, and support in an integrated approach.
CX from a single source: End-to-end partnership instead of anonymous software
Instead of merely purchasing a software license and having to hire expensive third-party consultants for the strategy, moveXM combines technology, consulting, and support in an integrated approach.
Certified Security: TISAX & GDPR instead of legal gray areas
Instead of accepting compromises on data protection or time-consuming individual case examinations with US providers, moveXM offers hosting in Europe and full compliance.u2028
This allows you to meet the world's highest security standards in the automotive industry with TISAX, ISO 27001, and ISO 9001:2015 u2013 guaranteed to be legally compliant and audit-tested.
Certified Security: TISAX & GDPR instead of legal gray areas
Instead of accepting compromises on data protection or time-consuming individual case examinations with US providers, moveXM offers hosting in Europe and full compliance.u2028
This allows you to meet the world's highest security standards in the automotive industry with TISAX, ISO 27001, and ISO 9001:2015 u2013 guaranteed to be legally compliant and audit-tested.
Certified Security: TISAX & GDPR instead of legal gray areas
Instead of accepting compromises on data protection or time-consuming individual case examinations with US providers, moveXM offers hosting in Europe and full compliance.u2028
This allows you to meet the world's highest security standards in the automotive industry with TISAX, ISO 27001, and ISO 9001:2015 u2013 guaranteed to be legally compliant and audit-tested.
Certified Security: TISAX & GDPR instead of legal gray areas
Instead of accepting compromises on data protection or time-consuming individual case examinations with US providers, moveXM offers hosting in Europe and full compliance.u2028
This allows you to meet the world's highest security standards in the automotive industry with TISAX, ISO 27001, and ISO 9001:2015 u2013 guaranteed to be legally compliant and audit-tested.
Discover
your tailored CX solution
To better understand customers,
increase loyalty and reduce churn rates
Customer Experience Software made in Europe
Customer Experience Software made in Europe
Customer Experience Software made in Europe
CX Pioneers with 30+ Years of Experience
CX Pioneers with 30+ Years of Experience
CX pioneers with 30+ years of experience in software and consulting
CX Pioneers with 30+ Years of Experience
AI on board for future-proof solutions
AI on board for future-proof solutions
AI on board for future-proof solutions
Your customized demo – schedule an appointment
You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.
Success Stories
Newsletter
Hosted & Made
in Europe
Data storage
in Europe
Certified data security
ISO 27001
Certified Quality Management
ISO 9001:2015
© 2026 moveXM GmbH. moveXM is a registered trademark.
Your customized demo – schedule an appointment
You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.
Success Stories
Newsletter
Hosted & Made
in Europe
Data storage
in Europe
Certified data security
ISO 27001
Certified Quality Management
ISO 9001:2015
© 2026 moveXM GmbH. moveXM is a registered trademark.
Your customized demo – schedule an appointment
You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.
Success Stories
Newsletter
Hosted & Made
in Europe
Data storage
in Europe
Certified data security
ISO 27001
Certified Quality Management
ISO 9001:2015
© 2026 moveXM GmbH.
moveXM is a registered trademark.
Your customized demo – schedule an appointment
You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.
Success Stories
Newsletter
Hosted & Made
in Europe
Data storage
in Europe
Certified data security
ISO 27001
Certified Quality Management
ISO 9001:2015
© 2026 moveXM GmbH.
moveXM is a registered trademark.
Your customized demo – schedule an appointment
You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.
Success Stories
Newsletter
Hosted & Made
in Europe
Data storage
in Europe
Certified data security
ISO 27001
Certified Quality Management
ISO 9001:2015
© 2026 moveXM GmbH.
moveXM is a registered trademark.