Trust is good, certification is better.

Data protection and IT security are a matter of course for us. After all, collecting customer feedback means collecting customer data. This data must be handled securely and in compliance with the GPDR – not least in order to appear reliable and trustworthy to customers. We know what challenges this can pose for a company. moveXM solves these challenges for you.

Our safety is guarenteed - and certified

Data storage exclusively on German servers

Data fed into moveXM never leaves German data centers. We host our platform including databases exclusively at our certified hosting partner in Düsseldorf.

GPDR compliant

Of course, we work 100% GPDR compliant. The processing of your data and the data of your customers strictly adheres to the data protection standards of the EU.

ISO certified

We regularly have our extensive data protection measures certified by the German Society for Quality Assurance according to ISO-27001. To ensure optimal quality, we are also awarded ISO-9001:2015 certification.

Made in Germany

Our company headquarters are located in Frankfurt am Main and our software is developed in Germany. In addition, our service and consulting teams are located here.

TISAX certified

As a partner to the automotive industry, we meet the strict standards of TISAX (Trusted Information Security Assessment Exchange). The standard concerns the secure processing of business partner information, prototype protection and data protection.

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Our hosting partner is certified to the highest standards as well:

  • SOC 1 Type II – IT General Controls
  • SOC 2 Type II – Security & Confidentiality
  • ISO 27001 – information security management
  • ISO 20000 – IT service management

Why the server location plays such a crucial role

Strict data protection regulations apply in the EU. The legal framework is provided by the General Data Protection Regulation (GDPR). Companies must comply with these regulations – a challenge that should not be underestimated.

When customer data leaves the EU, GDPR-compliant processing is not impossible, but it is fraught with pitfalls. For this reason, we decided from the outset that data fed into moveXM would be stored exclusively in German data centers.

This saves you the following:

  • the need for an order processing contract
  • a time-consuming check of the data protection level of other providers
  • the possible risks due to the volatile legal situation (see overturned data protection agreements, for example “Safe Harbor” and “Privacy Shield”)