Everything you need to improve customer satisfaction
With moveXM, you no longer leave customer satisfaction to chance. Find the right service package for your CX success. Benefit from high scalability and flexible pricing models.
With moveXM, you no longer leave customer satisfaction to chance. Find the right service package for your CX success. Benefit from high scalability and flexible pricing models.
Our years of experience with complex, international organisations are at your disposal. For a customised CX solution that fits your business.
Save yourself an expensive transformation process. Thanks to numerous APIs and integrations with CRM systems, moveXM fits seamlessly into your IT infrastructure. Optimise your processes with automation.
Your company has complex organisational structures? For moveXM this is everyday life. Based on decades of experience with international groups and branched dealer structures, we have optimised moveXM for you.
Price Table |
Starter Request now |
Advanced Request now |
Professional Request now |
---|---|---|---|
Features | |||
Admin Users | up to 2 | up to 3 | up to 5 |
Feedback Management Users | 15 | 50 | 150 |
Dashboard Users | ∞ | ∞ | ∞ |
Touchpoints | up to 5 | ∞ | ∞ |
Number of questions per touchpoint | ∞ | ∞ | ∞ |
Number of feedbacks per year | 40.000 | 100.000 | 250.000 |
Number of email invites | ∞ | ∞ | ∞ |
Dashboard selection | ∞ | ∞ | ∞ |
Hot Alert Management (Feedback System) | included | included | included (with delegation functionality) |
Integration of corporate design into surveys | Logo and image | Logo and image | Logo and image |
System languages | German and English | 5 EU languages ** | 5 EU languages ** |
Standard text analysis | - | 5 EU languages ** | 5 EU languages ** |
Action planning module | |||
Customer journey mapping module | - | ||
Standard integrations (APIs) | moveXM Standard API, Salesforce, and more | moveXM Standard API, Salesforce, and more | moveXM Standard API, Salesforce, and more |
Onboarding | |||
Hosted in Germany | |||
Updates every 5 weeks | |||
Email helpdesk | included **** | included **** | included **** |
CX-Success consulting | 2h / quarter | 2h / month | 2h / week |
* for annual payment, excl. VAT, offer subject to change.
** German, English, French, Italian, Spanish, for two open comment fields.
*** Web training / module introduction within the first three months
**** Helpdesk (German and English): Mon - Fri from 9 am to 5 pm. After three months 0.5 days / quarter (Starter), 1.5 days / quarter (Advanced), 3 days / quarter (Professional)
moveXM offers companies of all sizes a quick and easy entry into CX management. With flexible scaling options, you unfold your full potential - at your own pace.
After just two hours of set-up and live onboarding, both you and moveXM are ready to create outstanding customer experiences. Within 15 minutes you can create questionnaires and collect customer feedback.
With intuitive dashboards, automatic text analysis and modern AI, moveXM generates insights for you. This helps you achieve more revenue and profitability with minimal effort.
With moveXM you no longer leave customer satisfaction to chance. Our software is certified for security and quality. Create excellent CX - with excellent software
We are happy to help you! Talk to one of our experts now to find out which package best suits your business.