Everything you need to improve customer satisfaction

With moveXM, you no longer leave customer satisfaction to chance. Find the right service package for your CX success. Benefit from high scalability and flexible pricing models.

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Price list

moveXM for Enterprise

You want an individual and comprehensive solution for your CXM?

Our years of experience with complex, international organisations are at your disposal. For a customised CX solution that fits your business.

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  • moveXM adapts to your infrastructure

    Save yourself an expensive transformation process. Thanks to numerous APIs and integrations with CRM systems, moveXM fits seamlessly into your IT infrastructure. Optimise your processes with automation.

  • The platform for complex organisations

    Your company has complex organisational structures? For moveXM this is everyday life. Based on decades of experience with international groups and branched dealer structures, we have optimised moveXM for you.

Price Table

Price Table Starter
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Advanced
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Professional
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Features
Admin Users up to 2 up to 3 up to 5
Feedback Management Users 15 50 150
Dashboard Users
Touchpoints up to 5
Number of questions per touchpoint
Number of feedbacks per year 40.000 100.000 250.000
Number of email invites
Dashboard selection
Hot Alert Management (Feedback System) included included included (with delegation functionality)
Integration of corporate design into surveys Logo and image Logo and image Logo and image
System languages German and English 5 EU languages ** 5 EU languages **
Standard text analysis - 5 EU languages ** 5 EU languages **
Action planning module
Customer journey mapping module -
Standard integrations (APIs) moveXM Standard API, Salesforce, and more moveXM Standard API, Salesforce, and more moveXM Standard API, Salesforce, and more
Onboarding
Hosted in Germany
Updates every 5 weeks
Email helpdesk included **** included **** included ****
CX-Success consulting 2h / quarter 2h / month 2h / week

* for annual payment, excl. VAT, offer subject to change.
** German, English, French, Italian, Spanish, for two open comment fields.
*** Web training / module introduction within the first three months
**** Helpdesk (German and English): Mon - Fri from 9 am to 5 pm. After three months 0.5 days / quarter (Starter), 1.5 days / quarter (Advanced), 3 days / quarter (Professional)

With moveXM you are in the best of companies

Start simple, scale flexibly

moveXM offers companies of all sizes a quick and easy entry into CX management. With flexible scaling options, you unfold your full potential - at your own pace.

Ready to go in under 2 hours

After just two hours of set-up and live onboarding, both you and moveXM are ready to create outstanding customer experiences. Within 15 minutes you can create questionnaires and collect customer feedback.

Automatically generate insights

With intuitive dashboards, automatic text analysis and modern AI, moveXM generates insights for you. This helps you achieve more revenue and profitability with minimal effort.

Award-winning software

With moveXM you no longer leave customer satisfaction to chance. Our software is certified for security and quality. Create excellent CX - with excellent software

  • HOSTED & MADE IN GERMANY
  • DATA STORAGE IN GERMANY
  • CERTIFIED DATA SECURITY ISO 27001
  • CERTIFIED QUALITY MANAGEMENT ISO 9001:2015

Any questions?

We are happy to help you! Talk to one of our experts now to find out which package best suits your business.

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